Terms of Use

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you may not use our services.

2. Services Description

We provide language learning courses and educational materials through digital platforms. Services include access to course content, learning materials, practice exercises, and support resources as described in specific course offerings.

3. Enrollment and Payment

Course enrollment requires submission of accurate personal information and payment of applicable fees. Prices are listed in British Pounds (£) and include applicable taxes unless otherwise stated.

Payment is due at the time of enrollment. Access to course materials is granted upon successful payment processing.

4. Refund Policy

Refund requests may be submitted within 14 days of enrollment, provided no more than 25% of course content has been accessed. Refunds are processed within 10 business days of approval.

After the 14-day period or if substantial course content has been accessed, no refunds will be issued. Exceptions may be made at our sole discretion for extenuating circumstances.

5. User Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities conducted under your account
• Ensuring your device meets technical requirements for course access
• Complying with all applicable laws while using our services

6. Intellectual Property

All course materials, including text, graphics, audio, video, and software, are owned by us or our licensors and protected by copyright and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access course materials for personal educational use only. You may not reproduce, distribute, modify, or create derivative works without express written permission.

7. Prohibited Conduct

You may not:

• Share course access credentials with others
• Download, copy, or distribute course materials beyond permitted use
• Reverse engineer, decompile, or disassemble any software
• Use automated systems to access the website without authorization
• Attempt to gain unauthorized access to systems or networks
• Interfere with or disrupt services or servers

8. Course Access and Duration

Course access is provided for the duration specified in the course description, typically ranging from six weeks to six months depending on the program. Access periods begin upon enrollment confirmation.

Extensions may be available for additional fees. Contact us before your access period expires to discuss extension options.

9. Educational Outcomes Disclaimer

While we strive to provide high-quality educational content, we cannot guarantee specific learning outcomes or proficiency levels. Individual results depend on various factors including prior knowledge, practice frequency, and personal aptitude.

Our courses provide tools and structured guidance but require active participation and consistent effort to achieve meaningful progress.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claims related to our services shall not exceed the amount you paid for the specific course giving rise to the claim.

11. Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of significant changes affecting enrolled students.

12. Account Termination

We may suspend or terminate your access to services if you violate these terms or engage in conduct we deem harmful to our platform or other users.

You may terminate your account at any time by contacting us, subject to our refund policy provisions.

13. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy and GDPR Compliance documentation. Please review these documents to understand how we collect, use, and protect your personal information.

14. Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We may update these Terms of Use periodically. Significant changes will be communicated via email or prominent notice on our website. Continued use of services after changes constitutes acceptance of updated terms.

16. Contact Information

For questions regarding these Terms of Use, contact us at:

[email protected]
42 Clerkenwell Road, London EC1M 5PS, United Kingdom

17. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.